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managed IT service providers

How to reduce risk when switching Managed IT Service Providers

To Change or not to Change? That is the question Most business decisions carry a degree of risk. Whether it’s an investment, an acquisition, hiring …

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adoption and change management

The importance of Adoption and Change Management

Where would we be without change? Some people thrive on it whilst others cannot bear the thought of it. Before I started writing this blog, …

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Cloud service providers

Cloud computing for SMBs – why is now the right time to move to the Cloud?

I used to work with a colleague who often wore a T-shirt that said “There is no cloud, just someone else’s data centre.”  Whether you think …

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IT service provider

Working from home – the new normal

I don’t think anyone would argue that the current situation has thrown us a huge curveball. Not only to how we live, work and play, …

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Microsoft Team Webinar

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A laptop in a dark room with a PPE facemask on the keyboard, representing business IT support during the coronavirus pandemic.

Business As Usual? How to Manage IT Challenges in a Post-Coronavirus World

In mid-March, our nation suffered an unexpected and catastrophic situation… …One that has had a profound impact on our daily lives and left us feeling …

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how to send a secure email

End Users – The Last Line of Defence

My first experience with email was in 1987 whilst working for a major UK bank.  I was part of a team implementing an ‘office automation’ …

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Major Recruitment

Case Study: Major Recruitment

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Three monitors displaying blue code in front of a cityscape, representing IT support services

Tips for Successful IT Outsourcing

Why would a company outsource its IT support function? And, once the decision to outsource has been made, how do you select the right provider? …

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