In most organisations, IT departments are stretched thin.
This is where managed IT services can ease the burden, supporting your staff and IT infrastructure.
Most IT services are available through a Managed Service Provider (MSP), who is responsible for managing and delivering your IT services and the outcomes of that work.
An MSP can help your business keep up with complex, rapidly changing technologies, allowing your in-house resources to focus on value-added projects.
This not only frees up your staff’s valuable time, but also ensures that your IT projects are SLA-guaranteed and handled by industry professionals. As a result, you’ll have complete peace of mind.
In fact, with the right approach, a managed IT services package could also increase your revenue and reduce costs.
Research reveals that managed IT services can reduce your in-house tech costs by upwards of 40 percent and enable a 50 to 60 percent increase in IT efficiencies. Here are four key ways to achieve this.
4 key ways to maximise your revenue with managed IT services:
1. 24/7 expertise, without the staffing costs
Every business can benefit from having a dedicated team of certified IT professionals on hand for an affordable, flat monthly rate. Plus, it’s often a more cost-effective strategy than hiring and retaining an in-house team of IT experts.
Often, you pay a flat rate and can benefit from the 24/7 expertise of the MSP.
At Clovertec, for example, we offer unlimited on-site and remote support – and if an issue needs an onsite engineer, then we’ll visit you directly – and there’s no limit to the number of visits you can request. We’ll also fix any issues remotely to reduce disruption to your business.
And that’s all without paying out for additional staff members, equipment or office space.
2. Reduce your operational costs
A professional MSP should help you centralise and consolidate your IT infrastructure, identifying cost savings through an analysis of your current expenditure.
Here are some of the ways we’ve helped clients optimise their operational costs:
Optimise your network and resources
Using our technical expertise, we can help your business streamline the deployment, activation, monitoring, and troubleshooting of your network devices, helping your staff get fast and secure access to your data and applications.
We can also manage your data centre operations and remote working technologies, and strengthen your data security by analysing and identifying any gaps in your cybersecurity (more on that later). We can also help you re-evaluate your IT operations and resources, downsizing if required.
Enhance your IT infrastructure
Managed IT services don’t always replace your IT support staff, but they can augment your internal IT operations.
For example, processes including systems monitoring, incident response, detecting and resolving problems, tuning and optimising your infrastructure can all add real value to your existing set-up.
We can also complete comprehensive reporting of your IT activities and issues to help your stakeholders and management understand and act accordingly, helping you make the most of your IT infrastructure.
Realise CapEx and OpEx savings
We often identify significant cost savings for our clients, helping with everything from reducing you power bills to optimising usage on your rented equipment.
Whether you want to use an MSP to solely boost your revenue or as an augmentation strategy, there is no denying the importance of managed IT services for small and mid-sized businesses.
3. Know your costs
An MSP can help you predict your operational costs and budget for growth. How? Well, every investment in your business entails peripheral costs. However, the services of an MSP can help your business break down its costs into fixed monthly payments.
A fixed monthly fee (based on a scalable service contract and tailored to your business needs) can help your stakeholders understand the standard operational costs for an IT project.
With a predictable budget, it becomes easier to allot the right funds for those projects focused on organisational growth.
4. More security, less downtime
Downtime costs businesses severely. Gartner estimates the average cost of downtime is $5,600 per minute. That’s $300,000 per hour. However, that figure does not take into account the scale and nature of your business – or even the timing of an outage.
Also, it’s important to remember that you don’t just lose money during an outage – your productivity also dips and your brand reputation suffers.
MSPs can proactively prevent an outage happening by monitoring your network and providing regular activity reports.
This will typically cover anything from gaps in your cybersecurity to threats they’ve already dealt with and any scalability issues you’re likely to encounter. Such active management of your iT infrastructure and strategies is vital to ensure the security of your network and corporate data.
Managed IT services can simplify your IT infrastructure, leading to a range of cost benefits. While it may seem strange or a little counterintuitive, outsourcing a service can actually optimise your operational costs. This is because these services are specifically designed to have a positive impact on your revenue.
If you’d like to find out more about Clovertec and our approach to managed IT services, visit our IT support page or get in touch with our experts now.