Our aim is to become the trusted technology partner of our customers.
By investing time in understanding our customers’ challenges and goals, we can create a suite of IT services that deliver valuable business outcomes.
Successful IT solutions are based on a blend of talented and qualified people and the right technology partners. Clovertec are a certified Microsoft partner and Cloud Solution Provider, (CSP) allowing us to provide the whole suite of Microsoft cloud platforms, applications and licensing. In addition, we have strategic partnerships with several partners, such as Veeam, Webroot, VMWare, Dell, Ruckus and Sonicwall.
We have a team of highly qualified engineers in the support centre, as well as consultants and technical account managers who have intimate knowledge of our customers’ environments. They provide a dedicated, high level of attention, leaving our customers with strong sense of confidence, positive feeling and trust in our abilities.
We don’t use any 1st line support staff, only 2nd and 3rd level. This means that our customers connect directly to a knowledgeable and experienced support person resulting in extremely fast time to fix.
We are a Microsoft Silver Partner and have accreditations with several other key technology vendors, including, Dell, HP, Sonicwall, Veeam, Webroot, The Email Laundry, Knowbe4, Cyber Smart and VMWare.
The support team, sales and operations functions were established to provide structure and scale
Clovertec became a Silver Microsoft Partner and we doubled the size of the team
We rebranded, created our new web site and welcomed Andrew Wragg to the team to lead our sales and marketing group.