Clovertec is an established and trusted provider of high-quality IT services and solutions, based in Leeds. Our customers rely on our qualified and experienced support team to ensure their businesses maintain the highest levels of availability and continuity.
Our core proposition of providing a holistic outsourced IT service means that our customers can focus on their core business, safe in the knowledge that their systems, applications and devices are in good hands.
In fact, as a result of our proven expertise in delivering high-quality solutions to our clients – including B2B maintenance, software and hardware support, backup solutions and disaster recovery, network design, anti-virus and anti-spam solutions, server consolidation and more – we achieved Microsoft Silver Partner status in 2018!
Our aim is to become the trusted technology partner of our customers.
By investing time in understanding our customers’ challenges and goals, we can create a suite of IT services that deliver valuable business outcomes.
Successful IT solutions are based on a blend of talented and qualified people and the right technology partners. Clovertec are a certified Microsoft partner and Cloud Solution Provider, (CSP) allowing us to provide the whole suite of Microsoft cloud platforms, applications and licensing. In addition, we have strategic partnerships with several partners, such as Veeam, Webroot, VMWare, Dell, Ruckus and Sonicwall.
We have a team of highly qualified engineers in the support centre, as well as consultants and technical account managers who have intimate knowledge of our customers’ environments. They provide a dedicated, high level of attention, leaving our customers with strong sense of confidence, positive feeling and trust in our abilities.
We don’t use any 1st line support staff, only 2nd and 3rd level. This means that our customers connect directly to a knowledgeable and experienced support person resulting in extremely fast time to fix.
We are a Microsoft Silver Partner and have accreditations with several other key technology vendors, including, Dell, HP, Sonicwall, Veeam, Webroot, The Email Laundry, Knowbe4, Cyber Smart and VMWare.
Clovertec’s journey began with founder Charlie Buckley. After working in IT for 10 years, Charlie realised that there was a significant lack of high-quality business IT support in Leeds, and decided to use his expertise to create a customer experience-driven business whose focus was to become a highly trusted technology partner to its customers.
Less than a year after being founded, Clovertec’s first customer came through the door. This customer was in fact the solicitors in Leeds where Charlie had previously been made redundant due to the property crash.
From there, Clovertec began their operations from a small office in the solicitor’s building, servicing their IT needs whilst looking for more customers in need of IT support...
In 2010, Clovertec brought their first engineer on board to support Charlie - as well as the six fantastic customers that had moved to Clovertec after hearing about their growing success providing business IT solutions in Leeds!
By 2011, it was clear that our little rented office space was becoming a bit of a squeeze! We therefore made the move into a new dedicated building in Allerton Bywater, just on the outskirts of Leeds.
Not only did this provide enough space for ten people to work comfortably and make the most of plenty of storage space, but also gave us access to a dedicated build and repair workshop. In sum, it was the perfect place to support Clovertec’s continued growth and offer our services to even more businesses!
With faster growth than expected and our 3-year lease up, it was already time to start looking for a bigger working space! As testament to our growth and success, we purchased our very own building at Thorpe Park Business Park.
In the same year as our 10th birthday, Clovertec was awarded Microsoft Silver Partnership status in recognition of our expertise and dedicated services.
After over ten years in business, we felt it was time that Clovertec got a fresh new look! We’d evidently outgrown our original imagery and wanted Clovertec to have the brand identity it so clearly deserved.
We thought very carefully at this point about who we are as a business, and how we could represent this in our new identity including vision purpose and values - all of which is encompassed on what you see on the website now (and what you will experience when you work with us)!